SpinBet Australia: login, sign up & account access guide

The login button is in the top right corner of the SpinBet website. Enter your registered email address and password to access your account.

How to create a SpinBet account

What you need before you start

Signing up takes a few minutes. Before you begin, have the following ready:

• A valid email address
• A mobile phone number
• Your full name and date of birth
• Your residential address

No documents are required at the registration stage. Identity verification comes later, before your first withdrawal.

Registration steps

1. Click the Sign Up button in the top right corner of the SpinBet website
2. Enter your email address and create a password
3. Fill in your personal details: name, date of birth and residential address
4. Confirm your mobile phone number
5. Accept the terms and conditions
6. Your account is ready instantly

Claiming your welcome bonus

Once your account is created, head to the Rewards section before making your first deposit to activate your welcome bonus. The casino welcome bonus must be activated prior to depositing or it will not apply.

Identity verification (KYC): what to expect

SpinBet will ask you to verify your identity at one of the following points: before your first withdrawal, within 30 days of registration, or once your cumulative deposits reach €2,000. Verifying early is recommended to avoid any delays when you want to withdraw.

Documents required

Proof of identity – one of the following:

• Passport
• Driver’s licence (New Zealand licence holders: upload both front and back, as the expiry date is on the back)

Proof of address – any official document showing your name, address and a date within the last 90 days, such as:

• Bank statement
• Utility bill
• Contractual agreement showing your name and address

Proof of payment method – for every deposit method used in the last 6 months:

• Bank card: front of the card showing your name, expiry date, and first 4 + last 6 digits
• Skrill: screenshot of your account page showing your name and email
• Paysafe voucher: the receipt showing merchant, date and 16-digit code

Documents are uploaded through My Account – Verification. Images must be clear, in colour and show all four corners. SpinBet may use trusted third-party providers to complete these checks.

How long does it take? SpinBet aims to verify documents as quickly as possible. If you want an update on your verification status, contact the support team via live chat or at [email protected].

Can’t access the SpinBet website?

If SpinBet is not loading, it is most likely a temporary issue with the domain your browser has saved or with how your internet provider is routing traffic. Your account and balance are not affected.

The simplest fix: use the link on this page. It is always kept up to date, so clicking it will take you directly to the current active SpinBet address regardless of any domain changes.

Other things to try

Switch to mobile data Try turning off Wi-Fi and loading SpinBet on mobile data. Mobile carriers often route traffic differently to home broadband, and this alone resolves the issue for many players.

Try a private/incognito window or different browser A cached redirect or browser extension can sometimes prevent the site from loading correctly. Open the link above in a private window or a different browser to rule this out.

Change your DNS If the above options don’t work, switching to a public DNS such as Google (8.8.8.8) or Cloudflare (1.1.1.1) in your device’s network settings can resolve access issues. This is free, legal and takes about two minutes.

Contact SpinBet directly If you still cannot get through, email [email protected]. The team can confirm the current active domain and help you access your account.

Can’t log in? How to recover your saved password

If SpinBet has migrated to a new domain, your browser will no longer auto-fill your saved login details, because those credentials were saved against the old domain address. Before you go through the process of resetting your password, check your browser’s password manager first: your details are almost certainly still there.

Chrome

1. Go to chrome://password-manager/passwords in your address bar
2. Search for “spinbet”
3. Click the entry and then click the eye icon to reveal your password
4. Use those details to log in on the current domain

Safari on Mac

1. Open Safari and go to Settings → Passwords (or press Cmd + comma, then click Passwords)
2. Authenticate with Touch ID or your Mac login password
3. Search for “spinbet”
4. Click the entry to view your saved username and password

Safari on iPhone or iPad

1. Go to Settings → Passwords
2. Authenticate with Face ID or your passcode
3. Search for “spinbet”
4. Tap the entry to view your login details

Firefox

1. Go to about:logins in your address bar
2. Search for “spinbet”
3. Click the entry and then click the eye icon to reveal your password

Edge

1. Go to edge://wallet/passwords in your address bar
2. Search for “spinbet”
3. Click the eye icon to reveal your password

If you need to reset your password

If you don’t have a saved password and can’t remember it:

1. Go to the SpinBet login page and click Forgot password?
2. Enter your registered email address
3. Check your inbox for a reset link

Not receiving the reset email? Check your spam or junk folder first: these emails are frequently filtered there. If it’s not in spam either, contact SpinBet via live chat or at [email protected] and the team will assist you directly.

Common login issues: quick answers

I just registered but can’t log in Check your inbox for a verification email from SpinBet and confirm your email address before attempting to log in. If you can’t find it, check your spam folder.

My account appears to be locked This can happen after multiple failed login attempts or if a verification request is pending on your account. Contact support via live chat or at [email protected] to resolve it.

I set up self-exclusion and want to reactivate my account Self-exclusions of less than 6 months reactivate automatically once the period expires. For exclusions of 6 months or more, you need to go through SpinBet’s documented reactivation process, and a minimum 3-day cooling-off period applies before access is restored. Contact [email protected] to begin.

I think someone else has accessed my account Contact SpinBet support immediately via live chat. You can request a refund within 30 calendar days if you believe your account was accessed by another person without your permission.

Contact SpinBet support

SpinBet’s support team is available around the clock.

• Live chat: available on every page of the SpinBet website
• Email: [email protected]